Privacy Policy

The applicability, intent and scope of the Policy—The Privacy Policy (“Policy”) applies to the online interfaces of Houssed Technologies Pvt Ltd. (“Houssed”, “us”, “we” or “our”) including www.houssed.com, the mobile site/applications for iOS, Android, or any other windows operating system (collectively referred to as “Site”).

The Privacy Policy aims to describe how Houssed gathers, utilizes, maintains and shares information about you (“user” or “you” or “your”) on account of you accessing and using the website.

This document is published as per the provisions of the Information Technology Act, 2000, and the rules made thereunder require posting the rules and regulations, privacy policy and terms of use on an online portal of the Company.

By using our services and the website or giving us your information, you agree to the terms mentioned in this Privacy Policy. You expressly permit us to use and disclose your Personal Information (as defined below) in the prescribed manner under our Privacy Policy. Thus you further signify your agreement to our Privacy Policy and the Terms of Use.

1. Collection of information

We may gather information from you, via your use of the website or by joining the Houssed community on social media websites or any channel that is one of our marketing partners or through any engagement with Houssed. We may gather and process personal information provided by you, including but not limited to:

  • Information provided by you during registration, including any information that can be used to identify, contact or locate the user, like name, address, email id, bank details, and phone number.
  • Any automatically captured data by the Website like your mobile phone, IP address (an operating system that is the computer or mobile connected to the internet gets a domain name and numbers set that serve as that computer’s Internet Protocol or “IP” address).

    When a user requests a page from any page within the Website, our web servers automatically recognise your domain name and IP address. The domain name and IP address do not reveal anything personal about the user, but only the IP address from which you accessed the Website.

2. Use of the information collected

  • Use of the information for Services

    The Company’s primary goal in collecting the information is to offer the user a platform for providing the Services. The Company may use the personal data provided to us by you in the following ways:

    • To aid in providing you with the Services;
    • To monitor, enhance and administer the Service quality;
    • To examine how the Website is used, diagnose technical problems;
    • To remember the basic details provided by you for adequate access;
    • To confirm your identity to determine your eligibility for Website use and avail the Services;
    • To inform you about any modifications to the Website;
    • To facilitate the Company to compliance with its legal and regulatory obligations;
    • To send administrative notices and Service-related alerts and alike communication, as detailed under this Privacy Policy, to optimize the efficiency of the Website;
    • Doing market research, protection against error, troubleshooting, project planning, fraud and other criminal action; and
    • To execute the Company’s Terms of Use.

3. Sale of Assets, Acquisition, Merger, and Bankruptcy

Information collected from you may get transferred to a third party as a result of a sale or acquisition, bankruptcy or merger involving the Company.

  • Cookies

    Cookies are small shares of information saved by your browser onto your device (computer/mobile). Cookies record various aspects of your visit and assist the Company in providing uninterrupted service. Any information gathered by cookies or other web tracking technologies on the Website and its use is subject to the disclosures and choices provided in the Cookies Policy.

4. Sharing of information

  • Consulting

    The Company may partner with another party to supply specific services if required. When you sign up for such services, the Company will share names or other personal information necessary for the third party to provide these Services. The Company’s contracts with such third parties prohibit these parties from utilizing personally identifiable information for the explicit assisting purpose in providing these Services.

  • Targeted Advertising

    You expressly admit and agree that we may also share or transmit your Personal Information to third-party service providers with the limited intent of allowing or permitting such third-party service providers, including Google and other social media websites.

    It is done to display Houssed advertisements and notifications across the Internet, based on the information that Houssed collects, to optimize and exhibit advertisements based on your past preferences and visits on the Website as its Services’ part.

    The Company does not allow any unauthorized persons or organizations to use any information that the Company may gather from you through this Website.

  • Regulatory Disclosures

    We cooperate with government, law enforcement officials, and private parties to implement and comply with the law. Thus, we may access, store, use, transfer and reveal your information (including Personal Information) and disclose it to third parties like government or law enforcement administrators or private parties as we reasonably determine is necessary and appropriate:

    • to satisfy any applicable law, rule, governmental request or legal process;
    • to safeguard the rights, safety, property or security of the Company, our Services, the Website or any third party;
    • to safeguard the safety of the public for any reason;
    • to detect, prohibit or otherwise address fraud, security or technical issues; and /or
    • to prohibit or stop any activity we consider to be or to pose a risk of being an unethical, illegal, or legally actionable act. Such disclosures may be carried out without your notice.
  • Referrals

    When you email your friend to a service available on the Website, you and your friend’s names and e-mail addresses are requested. Your and friends’ email addresses will only be used for this purpose upon permission.

  • Link to a third-party website

    This Website may contain links leading you to other Websites. Please note that once you leave the Company’s Website, you will be subjected to the other Website’s privacy policy. The linked websites are not necessarily under the company’s control (Houssed). Please be aware that the Company is not responsible for the privacy practices of such third-party websites.

    The Company recommends you read and go through the privacy policies of every website that collects Personal Information. If you decide to access any third-party websites linked to our Website, you do this at your own risk. Any links to any company partner should be the responsibility of the linking party, and the Houssed will not be responsible for notification of any change in name or location of any information on the Website.

    We may further disclose your Personal Information to third parties to whom we have transferred our rights and duties under any contract entered into with such third parties. We may also disclose your Personal Information to any of our affiliates, subsidiaries, or related entities.

5. Security of information

The Company has implemented appropriate processes and managerial procedures to preserve and secure such Personal Information. The Company only processes personal information in ways compatible with and relevant to the purpose for which it was obtained or allowed by the user. Users can view their Personal Information on the Website and edit, modify, or delete erroneous information.

The Company takes commercially reasonable efforts to protect personal information from loss, theft, unauthorized access, disclosure, reproduction, use, or alteration.

The information you provide gets transferred, stored and processed at any location within and/or outside India. You agree to this transfer, storing, and/or processing by submitting information on the Website. The Company will take reasonable steps to ensure that your data is treated securely and in compliance with this Privacy Policy.

You acknowledge the inherent security implications of internet-based data transmission. As a result, you agree to use the Website at its own risk. The Company assumes no liability for information caused by transmission errors, unauthorized third-party access, acts of third parties, or acts or omissions. You agree not to hold the Company responsible for a breach of security.

If the Company becomes aware of a breach in the security of your information. In that case, it will quickly notify you and take appropriate steps to correct the violation to the best of its ability.

6. Exclusion

The following Privacy Policy does not apply to any information other than Company collects through its Website. It also includes the information obtained per the “Collection of Information” article above. This Privacy Policy does not apply to any unsolicited information you supply through this Website or any other methods. It includes, but is not limited to, information posted on the Website’s public areas. All unsolicited information shall be deemed non-confidential, and the Company shall be entitled to utilize and disseminate such unsolicited information without restriction.

Besides this Privacy Policy, the Company also secures your Personal Information offline. Access to your Personal Information is restricted to employees, agents or partners, and third parties who the Company reasonably believes will need that information to offer Services to you. However, outside the framework of our agreement with such partners and third parties, the Company is not responsible for the confidentiality, security, or distribution of your Personal Information by such partners and third parties.

7. Data Retention

The Company must not retain personal Information for any longer than is required to fulfill the purposes for which the company obtained it and as permitted by relevant law. If you want to terminate your account or have the Company stop using your information to provide you with Services, please contact us via email at [email protected].

Even after the termination of your account, the Company may preserve your Personal Information as necessary to comply with our –

  • legal and regulatory duties,
  • resolve disputes,
  • complete any operations related to account cancellation,
  • investigate or prevent fraud and other inappropriate behavior,
  • enforce our agreements, and
  • for other business reasons.

8. Right to withdraw consent

Your consent to collecting, using, and disseminating your Personal Information shall be valid until you withdraw it in writing. If you withdraw your consent, the Company will stop processing the relevant Personal Information unless the Company has other legal grounds for processing such Personal Information. The Company will answer your inquiry as soon as possible. You may withdraw your permission anytime by contacting the Company or using the Website’s capabilities.

9. Right to correction

You are responsible for keeping the information you submit to us, such as your contact information as part of account registration. The Company relies on users to provide it with all relevant and correct information and to notify it of any changes. If you want to request that we amend or update any of the data on file, please send your request in writing or by email to [email protected].

10. Access outside India

The Company makes no representation that the Website is appropriate for use or access outside of India. This material has been published in compliance with the Information Technology Act of 2000, and the Company abides by Indian laws. If users use or access the Website from outside India, do so at their own risk. They are responsible for complying with the laws of their respective jurisdictions, and the Company assumes no responsibility or liability for such compliance.

This privacy statement does not constitute, and may not be used in conjunction with, any advertising or solicitation by anyone in any jurisdiction where such advertising or solicitation is not permitted or to any person to whom such advertising or solicitation is prohibited.

11. Notification of changes

The Company may update this Privacy Policy periodically to reflect changes in its information practices. Any modifications will take effect soon once the new Privacy Policy is posted. If the Company makes any significant changes, it notifies you by email (sent to the e-mail address indicated in your account) or by a notice on the Services before the change becomes effective. We urge you to return to this page regularly to get the most up-to-date information on our privacy standards.

12. Opt-in and opt-out procedures

You may get certain communications from the Company upon registration and opt-out of receiving additional communications from the Company at any time. To be entirely removed from the Company’s mailing list, please contact us at [email protected]. Please specify the correct e-mail address if you use an e-mail forwarding service or similar service.

13. Grievance officer

The name and contact information for the Grievance Officer are provided below as per the Information Technology Act of 2000 and the rules promulgated thereunder. Any User claim relating to inaccuracies or misuse of information submitted to Houssed may be directed to the grievance officer chosen by Houssed for this purpose, the details of which are provided below.

Name: Aashi

Vertical Head

Contact Number: 7030066666

Email Id: [email protected]

The grievance officer shall address the grievance within one month of the receipt date of such grievance from the User.

14. Address for privacy questions

If you have any questions about this Privacy Policy or the Company’s information collection, use and disclosure practices, you need to contact us at: [email protected]. We will use suitable efforts to promptly answer requests, queries or concerns you may have concerning our use of Personal Information about you. Except where required by law, the Company cannot guarantee a response to queries or comments regarding topics unrelated to this policy or the Company’s privacy practices.

15. Cookies policy

We use data collection devices like “cookies”—the small text files on your device that permit us to recognise you as a user. Cookies help us analyze how your device interacted with our website, including:

  • the pages accessed and links clicked,
  • websites visited prior to or after our website,
  • products viewed or analyzed for and the visits’ length to specific pages.

We gather this data to tailor our web page flow, measure promotional effectiveness, and promote faith and security. We use cookies to offer you a more tailored experience further by understanding and remembering your browser choices. Certain features offered on our Website can only be fully realized through “cookies”.

You may block the cookies anytime used on our Website and where your internet browser permits. However, by blocking all cookies, you may not fully access parts of our Website or realize the full functionality of the Services we offer.

We do not control the use of cookies by third parties.

If you have any questions about the Privacy Policy, kindly contact:

Name: Aashi

Vertical Head

Contact Number: 7030066666

Email Id: [email protected]